Privacy & Security Statement

How Pinnacle Life Finance handles the information you provide through this portal.

Our commitment

Pinnacle Life Finance is committed to safeguarding the privacy and confidentiality of your personal information. We recognize that you have placed your trust in us, and we endeavor to preserve that trust by properly handling any personal information that you provide.

Pinnacle Bank privacy documents

Pinnacle Life Finance is a division of Pinnacle Bank, a Tennessee state-chartered bank. The following notices govern how your information is collected, used, shared and protected:

• Pinnacle Privacy Center — digital privacy practices, and privacy notices for website and mobile use
• Privacy Notice (PDF) — what Pinnacle Bank does with your personal information, what you can limit, and how to do so

Information you provide through this portal

This portal shows you information about your loan, your payment history and your documents, and lets you raise support cases. Information you submit here is used to service your loan and to respond to your enquiries. It is not sold.

Security

Access to this portal requires a login. Do not share your credentials. Pinnacle Life Finance will never ask you for your password by email or telephone. If you receive a message that appears to come from us asking for your credentials, do not respond to it — contact Client Services using the details below.

Questions

For questions about this statement or about your information, contact Client Services at 1-800-515-2599.